I ordered the boots in wide fit and as the reviews and staff help page was very informative I felt they would fit. I am an average size and the long boots fit well on the foot but too tight on the calf this is often the case. Choosing a wide fitting I thought they would be perfect on the calf as I'd also measured mine too before selecting size. However they arrived beautiful and really just what I wanted true to picture and discription. However so very disappointed have to send back as both pairs were same and unable to do up zip. Hoping to get a refund as soon as possible and on phoning the staff member was very very kind and helpful . So sorry that I can't keep one of the pairs as they would have been ideal for the cold weather.