Customer Service

Quality. Guaranteed.


In complete contrast to today’s throwaway culture, quality counts for everything at Lands’ End. We take great pride in the design and manufacture of our products to ensure their longevity and, ultimately, your satisfaction. So that you can be assured of our commitment to this, everything we sell is Quality. Guaranteed. No ifs, no buts, no problem.

Simply put, if you’re not 100% happy with a purchase, you can return it at any time for an exchange or refund.


Our guarantee is in addition to your statutory rights.