Customer Services

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Contact us

At Lands’ End, we truly value your feedback. If you have a comment, question or suggestion, we’d love to hear from you – rest assured, we’ll do our very best to help.

  • Call us

    Contact Numbers

    Hours of operation: 8am - 10pm , 7 days a week.

    Bank Holidays:
    29 May Bank Holiday: 10am-4pm
    28 Aug Bank Holiday: 10am-4pm
    Christmas Eve: Closed
    Christmas Day: Closed
    Boxing Day: Closed
    31 Dec New Years Eve: 10am-4pm
    01 Jan New Year's Day: Closed

    Please note: Our calls are recorded for training and quality purposes.

    Country Phone Number
    UK: 0800 376 7974
    All other International Countries: (+44) 1572 200143
  • Chat with us  Live Chat

    Hours of Operation: 9am – 9pm GMT

    Christmas Eve: Closed
    Christmas Day: Closed
    Boxing Day: Closed
    30th December: 10-4pm
    31 Dec: Closed
    01 Jan New Year's Day: Closed

  • Send an email

    You can use the contact form below, or alternatively email us at customercontact@landsend.co.uk.

    (This form is secure. However, as an additional precaution, please do not submit credit card numbers or other sensitive information via this form.)

  • Mailing address

    If you know the name or department please include.

    Lands' End Europe Ltd,
    Lands' End Way,
    Oakham, Rutland,
    LE15 6US.

  • Return address

    Lands' End Returns Department,
    Lands' End Europe Ltd,
    Lands' End Way,
    Oakham, Rutland,
    LE15 6US.

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