Customer Services

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Payment options

Shopping with us is totally safe and secure

At Lands’ End we take your security very seriously and encrypt consumer data, such as credit card numbers, when you order directly through the website. We transfer the encrypted data over the Internet using Transport Layer Security (TLS) technology so that your online shopping experience is safe and secure. If you prefer to order products from our website by telephone, please call 0800 376 7974 (UK only). All other countries call (+44) 1572 758070

Accepted methods of payment

We accept Visa, Eurocard Master Card, American Express and PayPal.


We deduct payment from your card at the time we despatch your order.

Privacy and security

We have a firm commitment to your privacy and the protection of your information and to providing a safe, secure site for electronic commerce transactions. Lands’ End Privacy and Security policy information is located in Terms & Conditions.